Текст книги "Английский язык. Экспресс-репетитор для подготовки к ЕГЭ. «Письмо»"

Глава 2. Письмо официального характера

2.1. Рекомендации по составлению официального письма

Существует множество причин для написания официальных писем. Тем не менее можно выделить несколько основных видов деловой переписки:

• письмо о приеме на работу/курсы

• письмо-запрос

• письмо-жалоба

Одним из наиболее важных является письмо о приеме наработу с приложенным к нему резюме.

Письма о приеме на работу пишутся непосредственно работодателю. Их основная цель – создать первое впечатление о вас, поэтому письмо следует писать таким образом, чтобы оно запоминалось при чтении. Большинство писем о приеме на работу пишутся в ответ на публикацию о вакансиях. Тем не менее в письме необходимо указывать должность, на которую вы претендуете. Ведь в организации может быть несколько различных вакансий.

При написании делового письма необходимо придерживаться следующих правил.

> Используйте формальный стиль письма, а именно:

• не употребляйте сокращенные формы, такие как don’t или can’t;

• не ставьте скобки и восклицательные знаки – это свойственно неформальному стилю письма;

• не начинайте предложения со слов and, but или also. В разговорном языке вы можете их использовать, но избегайте этого в формальном сочинении;

• не употребляйте вводные слова, характерные для неформального стиля (well, you know и т. д.);

• избегайте слишком простых предложений. Объединяйте простые предложения в сложные, используя логические средства связи.

> В начале письма в правом верхнем углу указывается адрес пишущего в следующем порядке:

• номер дома, название улицы

 город и почтовый индекс

 страна

 ваш e-mail или номер телефона (факультативно)

> Под адресом, пропустив строку, необходимо написать дату письма:

June 7th,

20087 June 2008

или менее официально:

07/06/08

> Если в задании указан адрес работодателя, его необходимо написать слева после даты письма, в следующем порядке:

• имя и фамилия получателя (если указаны в объявлении);

• его должность (факультативный параметр);

 наименование компании;

 номер дома, улица;

 город и почтовый индекс;

 страна (если письмо направляется в другую страну) После адреса необходимо пропустить строку.

> Письмо начинается с официального обращения:

Dear Sir,

Dear Madam,

Dear Sir/Madam, если в объявлении не указана фамилия работодателя

или

Dear Mr/Mrs/Ms Smith,если в объявлении указана фамилия работодателя.

После обращения обязательно ставится запятая!

> Разделите текст своего письма на несколько логических абзацев. Абзацы могут отделяться пустой строкой.

1. В первом абзаце следует объяснить причину, по которой вы пишете письмо, а также указать, где и когда вы увидели объявление о приеме на работу. Можно использовать следующие фразы-клише:

I am writing in response to your advertisement, which appeared in ….

I am writing with regard to your advertisement, which I saw

Вы можете также написать, почему вас интересует эта должность:

I am particularly interested in the position of … because/as

I wish to gain experience of/in …

I wish to extend my experience

2. Основная часть письма (2–3 абзаца). В ней вы должны дать краткое описание своего образования и профессионального опыта, уделяя особое внимание тем качествам, которые наилучшим образом отвечают требованиям к кандидату на эту должность:

I am a seventeen-year-old student at …

I hold/have a qualification in …

I am generally considered to be outgoing/sociable/hardworking/etc.

I have some experience of this work because …

Although I have no direct experience, I have …

Не забудьте задать интересующие вас вопросы, например, о режиме работы или об оплате труда:

I wonder if you could tell me …

I would be grateful if you could inform me …

3. В последнем параграфе вы можете указать, что прилагаете свое резюме, и выразить готовность предоставить дополнительную информацию:

If you require further information, please do not hesitate to contact me.

Вам следует также сообщить, когда можете прийти на интервью:

I am available for interview at any time/at your convenience.

I would be glad to attend an interview.

> В конце письма на отдельной строке упоминается о дальнейших контактах:

I look forward to hearing from you.

> На следующей строке указывается завершающая фраза: Если письмо начинается словами: Dear Mr/Mrs/Ms

Smith, то оно должно заканчиваться выражением: Yours sincerely (Искренне Ваш).

Если вступительное обращение имеет вид: Dear Sir/ Madam, то завершающая фраза будет: Yours faithfully (С уважением).

Под завершающей фразой указывается имя и фамилия автора. Например:

Andrew Smirnov

Kate Ivanova

Таким образом, письмо о приеме на работу имеет следующий вид:

^{Образец письма о приеме на работу}

Task 1. A British company, which has its branch office in Moscow, is looking for a new staff at the moment. You saw the following advertisement in The Moscow News.

N E E D E D

FILM

EXTRAS

Young people are needed to work in a new drama series

being filmed on location.

GOOD PAY

No experience required, but you must have a good knowledge of English.

Contact: David Cranston, Director, Teendrama Productions, 5 Nagornaya Street, Moscow 285115

Write a letter to answer the advertisement. In your letter

– explain why you decided to write

– describe your appearance

– ask about the pay and the time required to do this work. Write 100–140 words.

Remember the rules of letter writing.

23-8 Lenina Street Moscow 115123 e-mail [email protected]

10 September 2008 Mr David Cranston Director

Teendrama Productions 5 Nagornaya Street Moscow 285115

Dear Mr Cranston,

I am writing in response to your advertisement, which appeared in The Moscow News yesterday. I am very interested in this job because my ambition is to become an actress.

I am a sixteen-year-old student at a comprehensive school in Moscow. I am quite tall, of slim build, with shoulder-length wavy dark hair. I am generally considered to be outgoing and sociable.

I speak fluent English and I have passed the FCE examination with an A.

I would be grateful if you could inform me how much the wage would be per hour, and how many hours a day I would be expected to work.

If you require any further information, please do not hesitate to contact me. I am available for interview at any time.

I look forward to hearing from you.

Yours sincerely,

Anna Ratova

2.2. Задания на составление письма с просьбой о приеме на работу/курсы

Task 1. You have seen the following advertisement in The Moscow Times.

Write a letter to answer the advertisement. In your letter

– explain why you decided to write

– describe your appearance and character

– ask about the accommodation and the time required to do this work.

Write 100–140 words.

Remember the rules of letter writing.

Task 2. You have seen the following advertisement in The Moscow News.

Write a letter to answer the advertisement. In your letter

– explain why you decided to write

– describe your education and experience

– ask about the pay and the time required to do this work. Write 100–140 words.

Remember the rules of letter writing.

Task 3. You have seen the following advertisement in The St. Petersburg Times.

Write a letter to answer the advertisement. In your letter

– describe your qualifications and experience

– explain why you would make a good leader

– ask about the accommodation and the period of work. Write 100–140 words.

Remember the rules of letter writing.

Task 4. You have seen the following advertisement in The Russia Journal.

Write a letter to answer the advertisement. In your letter

– explain why you decided to write

– describe your achievements

– ask about the pay and accommodation. Write 100–140 words.

Remember the rules of letter writing.

Task 5. You have seen the following advertisement in The Student News.

Write a letter to answer the advertisement. In your letter

– explain why you decided to write

– tell them about yourself and about your educational qualifications

– ask about accommodation and the timetable.

Write 100–140 words.

Remember the rules of letter writing.

Task 6. You have seen the following advertisement in The Local News.

Write a letter to answer the advertisement. In your letter

– explain why you decided to write

– answer the questions

– ask about the pay and the food. Write 100–140 words.

Remember the rules of letter writing.

2.3. Варианты писем о приеме на работу/курсы

Task 1.

87—2 Berezovaya Street

Moscow 331412

Russia

September 15, 2008

Mr Michael Cartwright

World Aid,

23 Market Street

Ludford

BN537S

UK

Dear Mr Cartwright,

I am writing with regard to your advertisement in The Moscow

Times last week. I am interested in teaching Maths to primary children

in your camp in Tanzania as my ambition is to become a teacher.

I am an eighteen-year-old student at Moscow State Pedagogical University majoring in Maths. I am tall, slim but physically fit as I am a good sportsman. I consider myself responsible, outgoing and sociable, and I enjoy working with children.

I wonder if you could tell me how long I would be expected to work as I am only available during July and August. Could you also inform me what sort of accommodation you provide?

If you require any further information, please do not hesitate to contact me.

I look forward to hearing from you.

Yours sincerely,

Vladimir Magin

Task 2.

35—11 Leninsky Avenue Moscow 115645

20 May 2008 Burger King Corporation 5 Leninsky Avenue Moscow 115645

Dear Sir or Madam,

I am writing to apply for the job of team member that was advertised in last Sunday’s edition of TheMoscow News.

I am a second-year student at the College of Trade and Management. In the future, I want to run my own restaurant so I would like to gain the first-hand experience of working in an organisation that has western roots. I have already had some experience of working for McDonalds Restaurant so I know how to work in a team.

I would be obliged if you could inform me how much the wage would be per hour, and how many hours a day I would be expected to work.

I enclose my CV and would be grateful for the opportunity of an interview.

I look forward to hearing from you.

Yours faithfully,

Vadim Egorov

Task 3.

28—89 Pilotov Street St. Petersburg 196210 Russia

5 May 2008 Sparta Adventures Camp 5 Zalokosta Street Athens Attica 10671 Greece

Dear Sir/Madam,

I am writing to apply for the job of group leader at your Summer Camp in Athens, which I saw in The St. Petersburg Times yesterday.

First of all, I speak fluent English and I passed the FCE exam with an A. I am a member of the local football club, and also play volleyball regularly. I don’t have any health problems.

Although I have never been a group leader before, I am a President of my class at school. I think I would make a good group leader because I am friendly and get on well with people, especially children.

I wonder if you could tell me what sort of accommodation you provide and whether it is possible to work during the period 15–30 July.

I look forward to hearing from you.

Yours sincerely,

Anton Boinov

Task 4.

99—12 Lenina Street Ekaterinburg 620073 Russia

25 November 2008 Mr David Wight Teddington Studios Broom Road Teddington Middlesex TW11 9NT England

Dear Mr Wight,

I am writing in response to your advertisement in The Russia Journal, in which you invite applications from young actors for a new TV serial Lily Allen & Friends.

I am very interested in this job because I am fond of theatre. I take part in the school play every year, and at present we are rehearsing the New Year play. I am also a good student as I generally do well in tests. My best subject is English and I have passed the FCE exam with an A. I don’t think I am a ‘born leader’, but I like making decisions.

I would be grateful if you could inform me how much the salary would be and what sort of accommodation you provide. I enclose a photo as requested.

I look forward to hearing from you.

Yours sincerely,

Phillip Dombrovsky

Task 5.

Flat 125

21 Izumrudnaya Street

Moscow 129327

Russia

April 10, 2008 Manchester International College 425 Wilmslow Road Manchester M20 4AF United Kingdom

Dear Sir or Madam,

I have read your advertisement published in The Student News on April 5th and I am writing to apply for a scholarship to attend an English language course at your college this summer.

I am a sixteen-year-old student and I have been learning English for eight years. I have passed the FCE examination in December with excellent results.

I want to study in Britain because it is the best way to improve my speaking skills. I believe I would make the most of the opportunity to attend an English course because I am very motivated and hard-working.

I wonder if you could tell me how many hours per week I would be expected to study and whether you provide any accommodation.

I look forward to hearing from you.

Yours faithfully,

Anna Belova

Task 6.

89 Gorky Street Sochi 354000 Russia

25 May 2008 ZY Cruises PO Box 500 Southampton SO4 5TR UK

Dear Sir/Madam,

I am writing to apply for the job of waiter on your Mediterranean cruise ships, which was advertised in The Local News yesterday. I love the idea of going on a cruise and I feel I am just the person you need.

I am a nineteen-year-old student at Sochi College of Food. I worked as a waiter in a local bar last summer and I am interested in getting some experience of working for a foreign company.

I speak fluent English and I am quite a cheerful person with a good sense of humour. I also think that I am hard-working and reliable.

I wonder if you could tell me what salary I could expect to have and whether the food on board is free of charge.

I look forward to hearing from you.

Yours faithfully,

Andrew Alimov

2.4. Другие виды официальных писем

Письмо-запрос информации

Task 1. You have read the following advertisement in The International Student and made notes about some additional information you would like to know.

Write a letter to answer the advertisement. In your letter

– explain why you decided to write

– ask for information

– ask about the dates and the accommodation provided. Write 180–200 words.

Remember the rules of letter writing.

Flat 147

21 Selezneva Street

Moscow 224563

Russia

10 April 2008

The World Schools Debating Championships Ltd

Dartmouth House

37 Charles Street

London W1J 5ED

UK

Dear Sir or Madam,

I saw your advertisement for the International Youth Conference Debate on global warming in The International Student and I am writing for more information. I am a member of the school Debating Club and we are all keen to take part in the event, but require further details.

First of all, could you tell us whether there is an age limit for the participants? Our team consists of seven students aged between fourteen and eighteen. We would like to know if it is possible for all of us to participate and whether we have to be accompanied by a teacher.

We would be grateful if you could inform us about the deadline for the application as well as the exact dates of the debate so that we can make the necessary travel arrangements. Could you please send us an information pack, including application forms and any other useful information about the Conference?

Finally, we would appreciate any information concerning accommodation in the area where the competition is going to take place.

I look forward to receiving your answer.

Yours faithfully,

Alexander Shuvalov

Task 2. You have read the following advertisement in The Russia Journal and made notes about some additional information you would like to know.

Write a letter to answer the advertisement. In your letter

– explain why you decided to write

– provide relevant information about yourself

– ask questions to find out more about the organisation. Write 180–200 words.

Remember the rules of letter writing.

121—10 Palekhskaya Street

Moscow 129347

Russia

14 October 2008 Greenpeace Canonbury Villas London N12PN UK

Dear Sir or Madam,

I am writing to ask for more information in connection with your ‘Call for Volunteers’ to help Greenpeace. I am not a member of Greenpeace but I would like to know more about how I can help.

I would be grateful if you could tell me what kind of work is involved and whether I would need any special qualifications. I am sixteen years old and I live in Moscow. I do not have much experience of environmental work but I help to clean up our local park every year.

I would also like to know where the work will take place. I would like to work in my own area if possible. I believe there are a lot of ecological problems in my city.

Finally, could you tell me when the work would be as I would prefer summer work? I go to school but I have a lot of free time in the holidays. If there is anything else I need to know, please let me know.

I look forward to hearing from you.

Yours faithfully,

Mark Adamov

Task 3. Your parents are organising a party to celebrate your sister’s engagement and wish to book a room for the event. they have seen the following advertisement in The St. Petersburg Times, but they need to know more.

Using the notes they have made, write to the Sokos Hotel Olympic Garden giving relevant details and asking for further information.

Write 180–200 words.

Remember the rules of letter writing.

6-33 Tverskaya Street

St. Petersburgh 191015

Russia

5 August 2008

Sales Service Centre

Sokos Hotel Olympic Garden

3A Bataisky Pereulok

St. Petersburg 190013

Dear Sir/Madam,

I am writing with regard to your advertisement which I saw in ‘The St. Petersburg Times’ yesterday. We are organising a party to celebrate the engagement and we need more information.

First of all, I would like to know whether it is possible to book a private function room for Saturday, September 30th from 20.30 till 24.00. We are planning to invite about 60 guests so I wonder if your room is big enough for our party. Another thing which is not clear in the advert is whether you have a special dance area and a music system. We are all keen on dancing so these facilities are very important for us.

We would also like to order your catering and want to know what kind of food you provide. I would appreciate if you could inform us about the menu in advance. We would prefer buffet if it is possible.

Finally, could you tell us how much the cost per person will be and when the deadline for the reservation is. We would be grateful if you could send us a reservation form.

I look forward to hearing from you.

Yours faithfully,

Vladimir Veselov

Письмо-жалоба

Task 4. You bought an exercise bike after reading the following advertisement in a magazine but contrary to all expectations you are not satisfied with it.

Write a letter of complaint. In your letter

– explain what is wrong with the product

– give reasons why the product doesn’t meet your requirements

– suggest the possible solution to the problem. Write 180–200 words.

Remember the rules of letter writing.

12—27 Sedova Street, Moscow 145313 Russia

25 December 2008 US Fitness Products Ltd 5912 Oleander Dr. Wilmington, NC 28403 USA

Dear Sir/Madam,

I am writing to you about a Life Core Fitness 900UB Upright Bike which I bought from US Fitness Products (Moscow) on 20th November for $800. I enclose copies of the guarantee and receipt.

To begin with, this bike is extremely badly made. The speedometer stopped working after a week. Besides, the heart rate control system must also have broken since its readings were not correct. Finally, the pedals broke just as I was cycling at full speed.

Moreover, in your advertisement you claim that people will lose at least a kilo a week by using this bike for only half an hour every day. However, I have been using it for a month but seem to have lost no weight at all.

When I took the exercise bike back to the shop, not only did the manager refuse to refund my money, but said that he would not repair the bike either.

I would like you to refund my money as soon as possible. Unless I get full satisfaction within the next three weeks, I will have to take legal action.

I look forward to hearing from you.

Yours faithfully,

Sergei Bobrov

Task 5. You have seen the interview with a local businessman in The Moscow Times.

Write a letter to the editor of the newspaper. In your letter

– explain why you decided to write

– explain the reasons for your disagreement Write 180–200 words.

Remember the rules of letter writing.

6—1 Kosmonavtov Street Moscow 121185 Russia

23 April 2008 The Moscow Times 3 Polkovaya Street Moscow 127018

Dear Sir/Madam,

I am writing in response to an article I saw in your newspaper on 20th April. In that article, the local businessman, Mr Peter Shirokov, was interviewed. He made a number of statements which I would like to disagree with.

First of all, it is not true that the local park is any cleaner now than it was before. A few days ago my family and I were walking in the park and saw there was still lots of litter there.

In addition to that, the local council have not done all the work they promised to do to improve sports facilities. Contrary to what Mr Shirokov claims, the basketball court hasn’t been finished yet. Moreover, they promised to build a new swimming pool but didn’t do it.

Finally, I would like to point out that the local council have not worked very closely with local people to plan for the future because as far as I know they only organised one meeting.

Could I suggest that you interview local people to discover the truth about all the problems in our area?

Yours faithfully,

Alexander Krasilov